CUSTOMER SERVICE
Shipping

FREE SHIPPING Free shipping with Royal Mail. Delivery time 4-6 working days

Express delivery Delivery time 1-2 working days with Fedex Express

Returns

Easy & convenient Use our prepaid return bill (£5.00)

100 day return policy Try at home without stress

Contact us

+46 13 - 25 34 34 Mon - fri: 09:00 - 15:00

info@neckwearshop.co.uk We answer within 24 h mon - fri

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RETURN & EXCHANGE

HOW DO I RETURN A PURCHASE?

Mark the item on your order confirmation that you want to return. Put the order confirmation in the package with the item(s). Use the shipping method of your choice (See return address below.)

We manage your return the same day we receive it.

HOW MUCH DOES IT COST TO RETURN A PURCHASE?

You can check at your local postoffice or you can check out the links belows for pricing.

FedEx Rate

DHL rate

See return address below.

You will be liable for the package if it should get lost.

100 DAYS COOLING-OFF PERIOD

If you are not happy we will refund you, regardless of the reason. Otherwise we will help you exchange for another item that you like more.

EXCHANGE

If you want to exchange your item(s) we recommend you to return your item(s) to us and then make a new order of your desired item.

REFUND

The same day we receive your return, we refund your money into your account. For payments with bank card, it usually takes 3-5 banking days before you have the money in your account. With Paypal, the refund is instant.

RETURN ADDRESS

Neckwear Sweden AB
Box 1015
58110 LINKOPING
Sweden

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