CUSTOMER SERVICE
Shipping

FREE SHIPPING Free shipping with Royal Mail. Delivery time 4-6 working days

Express delivery Delivery time 1-2 working days with Fedex Express

Returns

Easy & convenient Use our prepaid return bill (£5.00)

100 day return policy Try at home without stress

Contact us

+46 13 - 25 34 34 Mon - fri: 09:00 - 16:00

info@neckwearshop.co.uk We answer within 24 h mon - fri

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PURCHASE INFORMATION

Explore Scandinavian Fashion

We want to bring Scandinavian fashion to the world and make it accessible for everyone. Our range of top class products is carefully hand-picked to represent the Scandinavian lifestyle, where design and quality are key elements.

NO TAX & DUTY

No duties or custom fees will apply since United Kingdom is a member of the European Union. Swedish sales tax (25% VAT) is already included in the price.

ROYAL MAIL - FREE STANDARD SHIPPING (£0.00)

Free shipping on all orders with Royal Mail, regardless of order value. Delivery time 4-6 working days. All orders placed before 4:00 pm are shipped the same day. Note that delays could occur with the freight company’s delivery times meaning we cannot guarantee the delivery time.

FEDEX ECONOMY SHIPPING (£8.00)

Delivery time 3-4 working days after your order has been sent. Orders with Fedex must be placed before 2:00 pm to be shipped the same day. Home delivery.

FEDEX EXPRESS SHIPPING (£10.00)

Delivery time 1-2 working days after your order has been sent. Orders with Fedex must be placed before 2:00 pm to be shipped the same day. Home delivery.

FREE FEDEX EXPRESS WHEN ORDER EXCEEDS £95.00

If you order value exceeds £95.00 you can select Fedex Express Shipping for free. If you make a return and order value gets below £95.00 the Fedex Express shipping cost will be charged.

EASY RETURNS

Register your return or exchange online and receive a return waybill via e-mail. We charge £5 for a return waybill. You can of course return the item with the shipping method of your choice.

100 DAYS COOLING-OFF PERIOD

Get your money back or exchange item within 100 days after your purchase.

1 YEAR WARRANTY

We offer minimum one year warranty on all products in our range. Applies to all brands and all manufacturing defects and flaws.

PERSONAL SERVICE

Call us if you need help with anything, otherwise we are quick in responding via e-mail. We believe in great customer service.

SAFE E-COMMERCE

We only work with well-known and reliable partners.

  • Royal mail
  • Fedex
  • Paypal
  • Visa
  • Certified E-commerce
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